Al-Hulul Al-Mutakamila Company for Services & General Equipment L.L.C respects the privacy of visitors to its website hmcs.ly. This policy explains how your data is collected, used and protected.
Data We Collect
- Data you voluntarily enter in the website forms: name, phone number, email, organization name, request details, and attached files such as CVs and tender booklets.
- Reviews and comments you submit, with the option to post without your name.
- General technical data collected automatically by the server for security and operational purposes, such as IP address and browser type.
- Messages and comments you send to our Facebook Page, Messenger, or the company WhatsApp number, together with the account name and identifier visible to us, and any photos or voice messages they contain.
How We Use Your Data
- Responding to your inquiries and requests and preparing quotations.
- Reviewing job applications.
- Publishing reviews after they are reviewed and approved.
- Improving our services and the website’s performance and security.
- Replying to your messages and comments on Facebook and WhatsApp, with the help of an automated assistant operated by the company that suggests or sends the reply, and our team may review the conversation. These conversations are not used for any other purpose and are not sold or shared with third parties, except with the technical service providers needed to operate the replies (such as Meta, AI providers and hosting).
Data Sharing
We do not sell or rent your data to any third party, and we only share it when legally required to do so.
Data Protection
We take reasonable technical and organizational measures to protect your data, including encrypting the connection to the website (SSL) and restricting data access to authorized staff.
Data Deletion
To request deletion of your data, including Facebook and WhatsApp conversations, email us at info@hmcs.ly with your account name or number, and we will delete it within 30 days and confirm to you.
Cookies
The website may use cookies that are necessary for it to function properly. You can control them from your browser settings.
Your Rights
You may request to access, correct or delete your data by writing to us at info@hmcs.ly.
Changes
We may update this policy from time to time; any change takes effect from the date it is published on this page.